PrivacyPolicy

GeekPC Support is committed to protecting the privacy and security of our customer's personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us through our website, products, and services. By using our website or engaging with our products and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect various types of information to provide our services effectively and improve user experience. The information we collect may include:

1.1 Personal Information:

When you contact us or use our services, we may collect personally identifiable information such as your name, email address, phone number, and any other information you voluntarily provide to us.

1.2 Technical Information:

We may automatically collect certain technical information when you interact with our website or services. This information may include your IP address, device type, browser type, operating system, and other technical details.

1.3 Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your experience on our website and gather information about your usage patterns. These technologies help us understand how you use our services and provide personalized content and advertisements.

Use of Information

We utilize the data we collect for a variety of things, such as:

2.1 Providing Services:

We use the information to deliver our products and services, respond to your inquiries, and fulfill your requests. This includes providing technical support, troubleshooting, and resolving any issues you may encounter.

2.2 Improving User Experience:

We analyze the information to understand user preferences and behavior, identify areas for improvement, and enhance the functionality and performance of our website and services.

2.3 Communication:

We may use your contact information to send you important updates, notifications, and promotional materials related to our services. You migth opt out of receiving marketing communications at any time.

2.4 Legal Compliance:

We may process your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Sharing of Information

Without your permission, we never trade, rent, or sell your personal information to others. But, in the following situations, we might divulge your information:

3.1 Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and customer support platforms. Your information must be protected by these service providers, and they are not allowed to use it for any other functions.

3.2 Legal Obligations:

We may disclose your information if required by law, legal processes, or enforceable governmental requests. We may also disclose information to protect our rights, privacy, safety, or property or that of others.

3.3 Business Transfers:

Your information might be given away as part of a merger, acquisition, or sale of all or a portion of our assets. We will notify you via email or a prominent notice on our website if such a transfer occurs and any changes to the Privacy Policy.

Data Security

To prevent unauthorized access, alteration, disclosure, or destruction of your information, we put in place the necessary security precautions. Unfortunately, no technique of electronic storage or transmission over the Internet is 100 percent secure. Your information's complete security is not something we can guarantee.

Your Choices

Regarding the data we gather and how it is used, you have the following rights and options:

6.1 Access and Update:

You can access, review, and update your personal information by contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal obligations.

6.2 Opt-Out:

You can opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly. However, please note that even if you opt-out, we may still send you non-promotional messages related to your use of our services.

6.3 Cookies:

You can modify your browser settings to decline cookies or notify you when cookies are being sent. Please be aware, though, that blocking cookies can make our website less functional.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. The updated Privacy Policy will be effective as of the revised date stated at the beginning of the policy.

8. Contact Us:Please get in touch with us if you have any inquiries about this privacy statement or our privacy policies.

9. International Data Transfers:

Our operations and service providers may be located in different countries, which may have different data protection laws than your own. By using our services or providing us with your information, you consent to the transfer of your information to countries outside your own, including countries that may have different data protection rules.

We will take appropriate measures to ensure that any international transfers of your information comply with applicable data protection laws. These measures may include utilizing standard contractual clauses or relying on the Privacy Shield Framework, where applicable.

10. Third-Party Websites and Services:

Our website or services may contain links to third-party websites or integrate with third-party services. This Privacy Policy applies only to our website, products, and services. We do not have control over the privacy practices or content of these third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

11. International Data Transfers:

Our operations and service providers may be located in different countries, which may have different data protection laws than your own. By using our services or providing us with your information, you consent to the transfer of your information to countries outside your own, including countries that may have different data protection rules.

This Privacy Policy applies only to our website, products, and services and does not cover third-party websites or services that may be linked to or integrated with our offerings.