Refund Policy

Eligibility for Refunds:

a. Refunds will be considered if the tech support service fails to resolve the issue or if the service is not provided as agreed upon.

b. Refunds will not be granted if the customer has already received the requested assistance or if the issue falls outside the scope of the service provided.

Requesting a Refund:

a. To request a refund, the customer must contact our customer support within 30 days from the date of service delivery.

b. The customer should provide details of the issue, along with any relevant documentation or evidence supporting their claim.

Evaluation and Resolution:

a. Upon receiving the refund request, our support team will evaluate the claim to determine its validity. b. If the claim is deemed valid, we will initiate the refund process within 30 days.

c. Refunds will be issued using the same payment method used for the original purchase, unless otherwise specified by the customer.

Refund Amount:

a. The refund amount will be limited to the original price paid for the tech support service.

b. Any additional fees, such as shipping or taxes, will not be refunded unless specifically stated.

Non-Refundable Services:

a. Services that have been provided as part of a subscription plan or a one-time service fee may not be eligible for refunds.

b. Any software, licenses, or third-party products purchased separately are subject to their respective refund policies.

Disputes and Chargebacks:

a. We encourage customers to contact our customer support for prompt resolution of any concerns or issues before initiating a chargeback with their financial institution.

b. Chargebacks initiated without prior communication may result in the cancellation of any refund request.

Changes to the Refund Policy:

a. We reserve the right to modify or update this refund policy at any time without prior notice.

b. Customers will be subject to the refund policy in effect at the time of their purchase.

Note: This refund policy is intended as a general guideline. Specific details and conditions may vary depending on the tech support provider.